Reynella Subaru Testimonials

What Our Customers Are Saying

" Excellent service! Can not thank John and Lee enough. Buying a car from this dealership was event and stress free and when they said it would be ready they were true to their word. Kid friendly and very understanding. Top work. Thanks for making it a great experience. Will recommend anyone looking for a car to check Subaru Reynella out first!"

- Dylan Wilson – via Facebook

"Shaun, Andy and the team at Reynella Subaru, Thank you so very much for the incredible customer service you showed my family and I when buying my Subaru Outback. I felt very informed, relaxed and knew I was dealing with passionate, professional and genuine people. I absolutely love the car and still can't believe it's mine. Thank you again. I will be recommending you to everyone."

- Jess Magarey

"Good morning John, Pat and I want to compliment you on the way you conducted business yesterday. Your manner struck exactly the right balance between being attentive to the customer and providing information and answering questions on one hand, and allowing us “space” to talk to each other and make decisions. We recognise your job is a very difficult one – representing the company and securing a deal acceptable to the company, while working as an advocate for the buyer in negotiating that deal so the customer feels “looked after”. We admire your professional approach. We were on the way to Eblen's in Brighton (on friends’ recommendation) but chose to visit your company along South Road (rather than the direct route to Brighton via the Expressway) and we are pleased to find we went to effectively the same company. Maybe even a better version of it! We will have no hesitation at all in recommending you to others among our family and friends. We are also very impressed with the current campaign “extras”; the 5 year warranty and the 5 year capped service charges, and the $750 of accessories had a major part in closing the sale yesterday. How long is it since anyone got a free towbar? Must be twenty or even thirty years for us. As we explained, we visited our local Subaru dealer first thing yesterday but it was not very successful, so we did not proceed to a valuation and discussing a sale there. We are absolutely delighted and looking forward very much to taking delivery next week. As Ron commented, this may be the most relaxed car purchase for us, ever. We are planning to play our part and express our gratitude by returning to Reynella Subaru regularly to have the car serviced there."

- Ron and Pat Ritter

"Looking for new car, which for me is never a short term venture.... Throughout the process the staff have been nothing but helpful & as a result, won the purchase.... I pick up the car today :-)"

- Simon Fraser, Via Facebook

"Thanks to the crew at Reynella Subaru...you made the whole experience fun for the kids and easy for me. Great team...keep up the good work!"

- Lyn Montgomerie, Via Facebook

" To everyone at Reynella Subaru, we just wanted to thank you all again for the excellent service you provided us with today from initial test drive to all the information on options and finance and especially for going above and beyond to get everything organised so we could take the car home today. Everyone we spoke with was friendly, honest and professional and made the whole experience a pleasure. We would definitely recommend your dealership to friends and family. Thank you again, we are loving the Impreza and feel really good about the whole experience. Cheers!"

- Susan and Tony Lawrence

"As an "Oldie" I am well aware our requirements are irrelevant in today's modern environment. What a pleasant surprise and absolute pleasure it was to receive the reception afforded me at your organisation last Friday. As a retired businessman and well aware that you always get the complaints, I must take this opportunity to acknowledge the efforts of John and Alex for their most natural, friendly approach. We were looking to trade in our old car, and instead of pointing out its faults they concentrated on the actual condition of the car. Although we have decided to keep the old car that my wife has meticulously maintained, we will certainly have no hesitation in recommending your organisation, and in particular John and Alex, to our friends and acquaintances."

- Grant Giddings

"Excellent customer service signed the papers Monday morning and was back by 5 that night to pick up my new Impreza! Extremely happy! Thanks to everyone at Subaru Reynella :)"

- Amy Burgess, Via Facebook

"These guys are amazing and really know how to look after you. They made us feel so Special and we just Loved everything about buying our new car from them!"

- Barbara Tusar, Via Facebook